RETURN AND REFUND
The Customer has a right of withdrawal that he can exercise without having to justify his decision and without penalties within fourteen days of receiving the Product by the Customer.
The Client informs holding FRANCE of wanting to exercise its right of withdrawal by sending him before the expiry of the withdrawal period, by email, his statement expressing his willingness to retract. by email email@example.com, his statement expressing his willingness to retract.
HOLDING France will be required to reimburse the Customer for all the sums paid, i.e. the main price of the order and the delivery costs of the Product, subject to the following condition: the product is returned new, unuse and in its original packaging, accompanied by all the accessories and its user manual.
The refund of the Customer will take place without undue delay and, at the latest, fourteen days from the day holding FRANCE will be informed of the Client’s decision to retract. The refund will be made using the same payment method used by the Customer for the initial transaction. HOLDING France reserves the right to defer reimbursement until the first of the two dates between the receipt of the Product subject to withdrawal or the customer’s supply of proof of shipment of the Product. or the customer’s supply of proof of shipment of the Product.
The direct costs of returning the Product subject to withdrawal remain at the Customer’s expense.